c44km Privacy Policy

This Privacy Policy ("Policy") applies to all users of the c44km platform ("Platform", "we", "us") and governs the collection, use, storage, and disclosure of personal data in connection with your use of c44km. By registering an account or using any part of the Platform, you confirm that you have read and understood this Policy and consent to the data practices described herein.

c44km is committed to handling your personal data with care and transparency. We collect only the information we genuinely need to operate the Platform, process your transactions, meet our legal obligations, and keep your account secure. We do not sell your personal data to third parties for marketing purposes.

When you register for a c44km account and use the Platform, you provide us with certain personal information directly. This includes:

• Registration data: your full name, date of birth, mobile phone number, and any other details provided during account creation.
• Identity verification documents: government-issued ID, passport, or other documentation submitted to satisfy KYC requirements.
• Financial data: deposit and withdrawal transaction records, payment method details (account numbers, wallet IDs), and transaction history.
• Communications: messages sent to c44km support, feedback you submit, or any other correspondence with the Platform.

When you access c44km, certain technical and usage information is collected automatically by the Platform's systems:

• Device and browser information: device type, operating system, browser version, screen resolution, and language settings.
• IP address and approximate location: used to verify geographic access eligibility and for fraud prevention purposes.
• Usage data: pages visited, games played, betting activity, session duration, navigation paths, and feature interactions.
• Cookies and tracking data: as described in the Cookies section of this Policy.

c44km does not intentionally collect sensitive personal data categories (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless this is strictly necessary for regulatory compliance or responsible gaming purposes. Where such data is collected for those specific purposes, it is handled with enhanced safeguards and is not used for any other purpose.

c44km uses the personal data it collects for the following purposes:

• Account management: to create, maintain, and administer your c44km account, including verifying your identity and age.
• Transaction processing: to process deposits, withdrawals, and all related financial transactions via bKash, Nagad, Rocket, Upay, bank transfer, or card payment.
• Regulatory compliance: to fulfil anti-money laundering (AML), KYC, and any other applicable legal and regulatory obligations.
• Responsible gaming: to monitor gaming behaviour, identify potential problem gambling indicators, and deliver responsible gaming tools and interventions where appropriate.
• Platform improvement: to analyse usage patterns, troubleshoot technical issues, and develop and improve c44km's games, features, and services.
• Customer support: to respond to your queries, complaints, and requests for assistance submitted via the support email or any other support channel.

c44km processes your personal data on the following legal grounds:

• Contractual necessity: processing required to perform the contract between you and c44km (e.g. account registration, payment processing, game access).
• Legal obligation: processing necessary to comply with applicable laws and regulations, including AML, KYC, and responsible gaming requirements.
• Legitimate interests: processing carried out for c44km's legitimate business interests, including fraud prevention, platform security, and product improvement, where these interests are not overridden by your rights.
• Consent: where you have explicitly agreed to specific processing activities (e.g. receiving marketing communications), and which you may withdraw at any time.

c44km does not sell your personal data. We may share your data with third parties only in the following limited circumstances:

• Payment processors: payment service providers (such as bKash, Nagad, and card networks) receive only the transaction data strictly necessary to process your deposits and withdrawals.
• Technology and service providers: vendors who provide hosting, security, analytics, or game-delivery infrastructure are bound by data processing agreements and may only use your data to provide their contracted services to c44km.
• Regulatory and law enforcement authorities: we may be required to disclose personal data to comply with a legal obligation, court order, or lawful request from a competent authority. We will only disclose the minimum data required to meet such requests.
• Fraud and AML investigation partners: where fraud, money laundering, or other unlawful activity is suspected, we may share relevant data with specialist investigation and compliance partners as permitted by applicable law.

All third parties with whom c44km shares personal data are required to maintain appropriate technical and organisational security measures and to use that data only for the specific purpose for which it was shared.

All financial transactions on c44km — including deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard — are processed through secure, encrypted channels. c44km does not store complete card numbers, mobile banking PINs, or full bank account credentials on its servers. Payment identifiers (such as masked wallet numbers or partial transaction references) are retained solely for account reconciliation, dispute resolution, and regulatory compliance purposes.

Transaction records are retained for the minimum period required by applicable regulatory and anti-money laundering obligations. Players may request a copy of their transaction history at any time by contacting support.

c44km uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform and improve your experience. Cookies used on c44km fall into the following categories:

• Essential cookies: required for the Platform to function. These include session authentication tokens, security cookies, and load-balancing identifiers. Without these cookies, core Platform features (such as logging in and placing bets) cannot operate. These cannot be disabled.
• Analytics cookies: used to collect aggregated, anonymised data about how players navigate and use the Platform, enabling c44km to identify technical issues and improve game and feature delivery.
• Preference cookies: remember your account preferences and settings (such as language selection and display options) so that you do not need to re-enter them on each visit.

You may manage or disable non-essential cookies through your device or browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the Platform. c44km does not use cookies to serve third-party advertising on the Platform.

c44km retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting obligations. As a general guide: active account data is retained for the duration of your account relationship with c44km; after account closure, data is typically retained for a minimum period of five years to satisfy AML and regulatory record-keeping requirements, unless a longer period is required by applicable law.

Where personal data is no longer required for any legitimate purpose, c44km will securely delete or anonymise it. You may request early deletion of your personal data by contacting support; however, c44km may be unable to fulfil such a request where retention is required by law or is necessary to resolve an outstanding dispute or enforce our Terms & Conditions.

c44km implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, access controls that restrict data access to authorised personnel only, regular security assessments of Platform infrastructure, and secure storage practices for data at rest.

While c44km takes data security seriously and maintains robust protections, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, c44km will notify affected players as required by applicable law. You can help keep your account secure by using a strong, unique password and by not sharing your login credentials with anyone.

Subject to applicable law, you have the following rights regarding the personal data c44km holds about you:

• Right of access: you may request a copy of the personal data c44km holds about you.
• Right to rectification: you may request that inaccurate or incomplete personal data be corrected or updated.
• Right to erasure: in certain circumstances you may request that c44km delete your personal data, subject to our legal retention obligations.
• Right to restrict processing: you may ask c44km to limit the way it uses your data in certain circumstances (e.g. while the accuracy of data is being contested).
• Right to object: you may object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, please contact the c44km support team at the email address listed in the footer of this page. c44km will respond to all valid data rights requests within a reasonable timeframe and in accordance with applicable law.

c44km is strictly for players aged 21 and above. The Platform does not knowingly collect personal data from individuals under the age of 21. Age verification procedures are applied during registration and may be required at any point during the account lifecycle. If c44km becomes aware that personal data has been collected from a person under the minimum age, that data will be deleted promptly and the associated account will be closed. Account holders are responsible for ensuring that no person under the age of 21 accesses their account or uses their device to interact with the Platform.

c44km may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the Platform's features and services. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page. Where changes are significant, we will endeavour to notify registered account holders via their registered contact details.

Your continued use of c44km following any update to this Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should stop using the Platform and contact support to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way c44km handles your personal data, please contact our support team. We aim to respond to all privacy-related queries within one business day.

Email: [email protected]